Above data will be automatically collected in process of purchasing. We use them for purpose of user support and troubleshooting only.

Third-parties collection: when you place an order on a third-party platform, your information (e.g., geolocation, cardholder last name and last four digits of Credit card) might be collected by it. To understand what information a third party may collect, please refer to the respective privacy policy.

We do not share any personally identifiable information (such as usernames and email addresses) with third-party AI model providers or developers. However, in the course of using the API for chat or content generation on ChatMax, third-party developers may have the ability to view and store anonymized user chat transcripts on their servers for the purposes of model training.

Additionally, we may utilize user interactions on ChatMax to enhance and personalize the user experience. This includes, but is not limited to, recommending the usage of other bots or suggesting discussion topics. These enhancements are conducted without disclosing any personally identifiable information to third parties.

We utilize various advertising and traffic-related APIs to enhance the user experience and improve the effectiveness of our services. These APIs enable us to analyze traffic to our users. Our partners in this endeavor are well-established platforms known for their reliability and global presence.

These platforms have a global presence and a reputable track record. They have also committed that the use and transfer of any information received from Google APIs to any other application will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

This section lists the third-party APIs we use, their related privacy policy links, and a description of the services they provide.

We use exceptionally strong safeguards to protect the privacy of all our records, including your Personal Data, including:

How we store your data

Your usage data will only be stored for no more than 48 hours, after which it will be automatically deleted.

Again, our guiding principle towards data collection is to collect only the minimal data to maintain our service. Therefore, we delete your personal data as soon as it is unnecessary to store.

When you use our Service, you may be using servers located in a variety of different countries. However, there is a difference between use and storage. The data we collect are mostly stored in servers located in the European Union.

Since we are a Singapore company, we may access the data outside from the EU when necessary, for example, when user support is required.

In all cases, we follow generally accepted standards and security measures to protect the personal data submitted to us, both during transmission and once we receive it. We always strive to protect your data to the maximum extent we can.

In addition to the general privacy practices outlined in our Privacy Policy, certain jurisdictions impose additional legal requirements and obligations. The following country-specific provisions are intended to address and comply with these local laws. Users residing in the European Union and California should review these sections carefully to understand their rights and our obligations under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), respectively.

The General Data Protection Regulation (GDPR) of the European Union (EU) requires us to specifically underline users' rights in the EU, which are:

You can exercise your rights under GDPR to access, transfer, correct, delete, or object to the processing of your personal information by contacting us at [email protected].

If you are a California resident, your privacy rights are outlined in the California Consumer Privacy Act (CCPA). As per definitions in CCPA, ChatMax does not sell your personal information to non-affiliated third parties.

If you would like to know further information regarding your legal rights under California law or would like to exercise any of them, please contact us at: [email protected].

You can prevent the setting of cookies by adjusting the settings on your browser. However, disabling cookies may affect the functionality of this site and other websites that you visit. Therefore, it is recommended that you do not disable cookies.

Our Service is designed for users who are at least 13 years old, or the minimum age required by local laws, whichever is higher. We do not collect age information, so it's important for you to make sure you can legally use our Service. If you are a minor in your area, please make sure you have the consent and supervision of a parent or legal guardian.

You have the right to access, correct, delete, or object to the processing of your personal information by contacting us at [email protected].

However, deleting information may prevent you from continuing using our Services.

ChatMax may update this Privacy Policy from time to time for reasons such as changes in laws, industry standards, and business practices. ChatMax will post updates to this page and update the “Last Updated” date above. If we make updates that materially alter your privacy rights, we will also provide you with advance notice, such as via email or through the Services. If you disagree with such an update to this policy, you may cancel your services account. If you do not cancel your account before the date the update becomes effective, your continued use of our services will be subject to the updated Privacy Policy.

If you have any further questions on this Privacy Policy, please feel free to contact our Data Security Officer: [email protected]